Checkout kiosks where customers:
Discover the possibilities at their leisure
Choose for themselves, step by step, what they want
Pay themselves
via payment terminal with card
via payconiq with smartphone
via cash machine
via Credit card
via Credit wristband (RFID, QR)
Either choose their own table and it is brought to their table, or pick it up when it is ready and they are notified:
via an SMS,
via a buzzer disc,
via a large screen showing their order number.
Customers order more. How much more? About 27% more on average per order.
When there are sufficient checkout kiosks, this results in fewer queues and especially less stress for the customers.
A cleverly designed menu gives the customer the freedom to discover the possibilities in peace and quiet and there is no pressure or stress, which often leads to more purchases.
Cleverly designed menu selection also stimulates the customer to buy more by suggesting extra options.
It saves on checkout staff. These staff can be deployed in the kitchen, at the serving counter and there take care of upselling and other tasks that ensure an even better return.
It is also safer in several ways.